FREQUENTLY ASKED QUESTIONS
Find clear answers to questions about ordering, silver materials, delivery procedures, and care guidelines.
RITVORA demo collection is presented as 925 sterling silver. Final product specifications should always be confirmed against the individual product listing on our website.
Browse our collection, select your pieces, add them to your shopping bag, and click Proceed to Checkout. Enter your delivery details and click PLACE ORDER ON WHATSAPP. This prepares your prefilled order details so our concierge desk can confirm your request directly on WhatsApp.
This current website uses a WhatsApp-based ordering flow. Online payment gateways are not currently integrated directly on the website. Payment options and confirmation details are provided during your direct WhatsApp consultation.
You can reach us through WhatsApp at +91 70007 70007, via email at desk@ritvora.com, or through our Contact Page.
Keep your pieces dry, apply cosmetics before wearing, and store them in soft-lined boxes. For complete care steps, visit our dedicated Jewellery Care Guide.
If you wish to cancel an order, please contact RITVORA through WhatsApp as soon as possible before your shipment is dispatched. Once dispatched to courier transit, standard return guidelines apply.
Yes, return and exchange verification is handled by our concierge team. To review complete conditions and non-returnables, visit our Returns & Refunds Policy.
Still Have Questions?
Speak directly with our concierge team on WhatsApp for instant assistance.
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